Hardware Installation Assistance

Service Explained

Communication and Assistance 

Hardware Installation Assistance is assistance in installing Computer Hardware into your Computer. Our Computer Consultant will help you install Computer Hardware first through limited electronic communication. If you still are having difficulties, we will be in touch through the phone and through video calls to help you out. There is no time cap or hourly charges, we will help you install the components into the system  until you are all done. We are able to “Hold your Hand” as so to speak, always willing to help during our hours of operation. 

What is Included?

We will help you install the component(s), as well as setup necessary drivers or related software. For instance, for GPUs, we will assist you in installing the GPU into your system, as well as installing GPU Drivers so that you are fully prepared to play games. See table below for more details on what is included in the service. 

Liabilities

PC Mart holds no liabilities for any physical computer damage or user errors caused by the customer. PC Mart will only cover instances that incorrect information was given out by PC Mart. The customer is responsible for making backups of important files, we do not cover loss of data, so please plan accordingly. 

Paid vs. FREE Hardware Installation Assistance

There is no difference in the service. The FREE Hardware Installation Assistance service is complementary for customers that have bought products through PC Mart directly. The paid service is available those that already have  Computer Component(s) and wish for assistance. Exclusion(s) include: “Computer Case Migration”

To be eligible for these services for FREE or at a discount with PC Mart orders, all you need to do is provide your order number. You do not need to add anything to cart, or to select anything. All we need is proof of purchase. 

Includes Assistance over Chat, email, video and phone for installing the CPU into the motherboard.

As a bonus we are offering heatsink and ram installation assistance included.

This service is applicable with any standard heatsink and AIO Liquid Cooler. 

This service is not applicable with non-standard heatsinks, or custom water cooling. 

We will assist you over chat, phone, email, and video to install both system ram and 1 SSD into a fresh system. Or an existing system.

(For existing systems, you are responsible for data migration and any data loss).

Get assistance for installing a GPU into your system. We will help you to install the GPU into the system, and to setup drivers. This way the system is setup is complete.

We will help you to setup the case and connect any case fans, attach motherboard to case, mount PSUs and mount AIO Radiators to the case. (CPU installation separate).

Custom Water Cooling is not covered. 

Lorem ipsum dolor sit amet, consectetur adipisicing elit. Optio, neque qui velit. Magni dolorum quidem ipsam eligendi, totam, facilis laudantium cum accusamus ullam voluptatibus commodi numquam, error, est. Ea, consequatur.

Lorem ipsum dolor sit amet, consectetur adipisicing elit. Optio, neque qui velit. Magni dolorum quidem ipsam eligendi, totam, facilis laudantium cum accusamus ullam voluptatibus commodi numquam, error, est. Ea, consequatur.

We will help you install case fans into the system, as well as to configure them. 

Shopping Cart